Device Guides

Samsung Galaxy Note 4

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on GPS.

Possible cause 2:

GPS has been turned off


Turn on GPS.

1. Find "Location"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap Location.
2. Turn GPS on or off
Tap the indicator next to "Location" to turn the function on or off.
If you turn on the function:
Tap Mode.
Continue to step 3.
If you turn off the function:
Continue to step 5.
3. Choose option
Choose one of the following options:
Turn on satellite-based and network-based GPS, go to 3a.
Turn on network-based GPS, go to 3b.
Turn on satellite-based GPS, go to 3c.
4. 3a - Turn on satellite-based and network-based GPS
Tap High accuracy.
5. 3b - Turn on network-based GPS
Tap Power saving.
6. 3c - Turn on satellite-based GPS
Tap GPS only.
7. Save setting
Tap the Return key.
8. Return to the home screen
Tap the Home key to return to the home screen.

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