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Samsung Galaxy Note 4

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I can't use tethering on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set up your mobile phone and computer for tethering.

Step 1 of 5

1. Connect the data cable to the phone socket and to your computer's USB port.

Step 2 of 5

2. Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 3 of 5

3. Tap Tethering and Mobile hotspot.

Step 4 of 5

4. Tap USB tethering until the function is turned on.

Step 5 of 5

5. An internet connection from your computer via your mobile phone is automatically established.When the connection is established, you can access the internet from your computer.

Did this solution solve the problem? Yes No

Possible cause 1:

Your computer and phone haven't been set up for tethering correctly

Solution:

Set up your mobile phone and computer for tethering.

1. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

2. Turn on tethering

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap Tethering and Mobile hotspot.

Tap USB tethering until the function is turned on.

3. Establish connection

An internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the internet from your computer.

Did this solution solve the problem?

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