Device Guides

Samsung Galaxy Note 4

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I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Divert calls to your voicemail.

Possible cause 2:

Calls aren't diverted to your voicemail


Divert calls to your voicemail.

1. Find "Voice call"
Tap Phone.
Tap Keypad.
Tap the menu icon.
Tap Settings.
Tap Call.
Tap More settings.
After a moment the current settings are displayed.
Tap Call forwarding.
Tap Voice call.
2. Select divert type
The current settings will be displayed.
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3. Divert calls to voicemail
Key in +61411000321 and tap Enable.
4. Return to the home screen
Tap the Home key to return to the home screen.

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