Device Guides

Samsung Galaxy Note 4

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My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The ring volume has been set to 0: Adjust the ring volume.

List view

1. 1. Set ring volume

Tap the upper or lower part of the Volume key to select the required ring volume.
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