Device Guides

Samsung Galaxy Note 3

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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The phone memory is full and your mobile phone is set to save pictures in this memory: Set your mobile phone to save pictures on the memory card.

List view

1. 1. Turn on the camera

Tap Apps.
Tap Camera.

2. 2. Use the camera

The following steps describe how you:
Zoom in or out
Turn flash on or off
Select resolution
Turn geotagging on or off
Select memory
Take a picture
Samsung Galaxy Note 3

3. 3. Zoom in or out

Tap the upper or lower part of the Volume key.

4. 4. Turn flash on or off

Tap the settings icon.
Tap the flash icon repeatedly to turn the function on or off.

5. 5. Select resolution

Tap the settings icon.
Tap the camera icon.
Tap Photo size.
Tap the required resolution.

6. 6. Turn geotagging on or off

Tap the settings icon
Tap Location tag.
Tap On or Off.

7. 7. Select memory

Tap Storage.
Tap Device or Memory card.
Tap the Return key to return to camera mode.

8. 8. Take a picture

Point the camera lens at the required object and tap the camera icon.
The picture is saved automatically.

9. 9. Return to the home screen

Tap the Home key to return to the home screen.
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