Device Guides
Samsung Galaxy Note 10.1
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I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
The MMS is written incorrectly: Write an MMS correctly.
List view
1. 1. Create MMS
Tap the menu icon.
Tap Messaging.
Tap the new message icon.
2. 2. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Matching contacts are displayed.
Tap the required contact.
3. 3. Write the text
Tap Enter message.
Write the text for your MMS.
Write the text for your MMS.
4. 4. Insert pictures, video clips and audio files
Tap the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
5. 5. 4a - Insert picture
Tap Images.
Go to the required folder.
Go to the required folder.
Tap the required picture.
6. 6. 4b - Insert video clip
Tap Video.
Go to the required folder.
Go to the required folder.
Tap the required video clip.
7. 7. 4c - Insert audio file
Tap Audio.
Go to the required folder.
Go to the required folder.
Tap the field next to the required audio file.
Tap Done.
8. 8. Send MMS
Tap the send icon when you've finished your MMS.
9. 9. Return to the home screen
Tap the home icon to return to the home screen.
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