Device Guides

Samsung Galaxy Note 10.1

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

Your tablet is set to connect to 4G networks only: Change network mode allowing your mobile phone to connect to both 2G, 3G and 4G networks.

List view

Tap the time in the bottom right corner of the display.

Tap Settings.

Tap More settings.

Tap Mobile networks.

Tap Network mode.

Tap LTE/GSM/WCDMA (Auto mode), GSM only or WCDMA only.

Tap the home icon to return to the home screen.

Step 1 of 7

Tap the time in the bottom right corner of the display.

Step 2 of 7

Tap Settings.

Step 3 of 7

Tap More settings.

Step 4 of 7

Tap Mobile networks.

Step 5 of 7

Tap Network mode.

Step 6 of 7

Tap LTE/GSM/WCDMA (Auto mode), GSM only or WCDMA only.

Step 7 of 7

Tap the home icon to return to the home screen.

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