Device Guides

Samsung Galaxy Note 10.1

Search in Samsung Galaxy Note 10.1

I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

You've turned on manual network selection and are out of range of the selected network: Turn on automatic network selection.

List view

1. 1. Find "Network operators"

Tap the time in the bottom right corner of the display.

Tap Settings.

Tap More settings.

Tap Mobile networks.

Tap Network operators.

2. 2. Select option

Your tablet will search for networks within range.
Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

3. 3. 2a - Select network manually

Tap the required network.
Your display will tell you if you've access to the network you've chosen.

4. 4. 2b - Select network automatically

Tap Select automatically.

5. 5. Return to the home screen

Tap the home icon to return to the home screen.

Step 1 of 9

Tap the time in the bottom right corner of the display.

Step 2 of 9

Tap Settings.

Step 3 of 9

Tap More settings.

Step 4 of 9

Tap Mobile networks.

Step 5 of 9

Tap Network operators.

Step 6 of 9

Your tablet will search for networks within range.Choose one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 7 of 9

Tap the required network.Your display will tell you if you've access to the network you've chosen.

Step 8 of 9

Tap Select automatically.

Step 9 of 9

Tap the home icon to return to the home screen.

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