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Samsung Galaxy Note 10.1

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Note 10.1
Samsung Galaxy Note 10.1

We found 9 possible causes:

  1. Little or no network coverage
  2. No connection to a Wi-Fi network is established
  3. Your tablet hasn't been correctly set up for mobile internet
  4. You're abroad and data roaming is turned off on your tablet
  5. You've established a connection to a Wi-Fi network, but you aren't logged on
  6. You've turned on manual network selection and are out of range of the selected network
  7. Flight mode is turned on
  8. Mobile data is turned off on your tablet
  9. Wi-Fi isn't turned on on your tablet
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