Device Guides

Samsung Galaxy Note 10.1

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

Tap the time in the bottom right corner of the display.

Tap Settings.

Tap Location services.

Tap Use wireless networks to turn the function on or off.

If you turn on network-based GPS:
Tap Agree.

Tap Use GPS satellites to turn the function on or off.

Tap Location and Google search to turn the function on or off.

If you turn on the function:
Tap Agree.

Tap the home icon to return to the home screen.

Step 1 of 9

Tap the time in the bottom right corner of the display.

Step 2 of 9

Tap Settings.

Step 3 of 9

Tap Location services.

Step 4 of 9

Tap Use wireless networks to turn the function on or off.

Step 5 of 9

If you turn on network-based GPS:Tap Agree.

Step 6 of 9

Tap Use GPS satellites to turn the function on or off.

Step 7 of 9

Tap Location and Google search to turn the function on or off.

Step 8 of 9

If you turn on the function:Tap Agree.

Step 9 of 9

Tap the home icon to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks