Device Guides

Samsung Galaxy Note 10.1

Search in Samsung Galaxy Note 10.1

I can't use my tablet as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the correct password.

Step 1 of 15

1. Tap the time in the bottom right corner of the display.

Step 2 of 15

2. Tap Settings.

Step 3 of 15

3. Tap More settings.

Step 4 of 15

4. Tap Tethering and portable hotspot.

Step 5 of 15

5. Tap Portable Wi-Fi hotspot.

Step 6 of 15

6. Tap Configure.

Step 7 of 15

7. Key in the required name for the Wi-Fi Hotspot.Tap the drop down list below "Security".

Step 8 of 15

8. If you don't want to password protect your Hotspot:Tap Open.

Step 9 of 15

9. If you want to password protect your Hotspot:Tap WPA PSK or WPA2 PSK.

Step 10 of 15

10. Tap the field below "Password" and key in the required password.

Step 11 of 15

11. Tap Save.

Step 12 of 15

12. Tap the indicator next to "Portable Wi-Fi hotspot" until the function is turned on.

Step 13 of 15

13. If Wi-Fi is turned on:Tap OK to confirm.

Step 14 of 15

14. Do the following on the device which is to connect to your Wi-Fi Hotspot:Turn on Wi-Fi.Find the list of available Wi-Fi networks.Select the network name you keyed in in step 2.Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.When the connection is established, you can access the internet from the other device.

Step 15 of 15

15. Tap the home icon to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

The wrong password is entered on the device you want to connect from.

Solution:

Enter the correct password.

1. Find "Configure"

Tap the time in the bottom right corner of the display.

Tap Settings.

Tap More settings.

Tap Tethering and portable hotspot.

Tap Portable Wi-Fi hotspot.

Tap Configure.

2. Select Wi-Fi Hotspot settings

Key in the required name for the Wi-Fi Hotspot.
Tap the drop down list below "Security".

If you don't want to password protect your Hotspot:
Tap Open.

If you want to password protect your Hotspot:
Tap WPA PSK or WPA2 PSK.

Tap the field below "Password" and key in the required password.

Tap Save.

3. Turn on Wi-Fi Hotspot

Tap the indicator next to "Portable Wi-Fi hotspot" until the function is turned on.

If Wi-Fi is turned on:
Tap OK to confirm.

4. Establish connection

Do the following on the device which is to connect to your Wi-Fi Hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.

5. Return to the home screen

Tap the home icon to return to the home screen.

Did this solution solve the problem?

Yes No

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