Device Guides
I can't receive messages on my voicemail
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Calls aren't diverted to your voicemail: Divert calls to your voicemail.
List view
1. 1. Find "Voice call"
Tap the menu icon.
Tap Phone.
Tap the menu icon.
Tap Call settings.
Tap Call forwarding.
Tap Voice call.
2. 2. Select divert type
The current settings will be displayed.
Tap one of the following options:
Always forward
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3. 3. Divert calls to voicemail
Key in +61411000321 and tap Enable.
4. 4. Return to the home screen
Tap the home icon to return to the home screen.