Device Guides

Samsung Galaxy Note 10.1

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I can't make video calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The receiving tablet doesn't support 3G or isn't connected to a 3G network: Make a voice call and ask the recipient if the other device supports 3G and if it's connected to a 3G network.

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