This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Close one or more open applications.
1. Tap the application icon.
2. Tap and hold the required application.
3. Tap App info.
4. Tap Force stop.
5. Tap OK.
Possible cause 1:
Too many applications are open
Solution:
Did this solution solve the problem?
Required information *
Would you like information for your {device-name}?
Information for one of these devices?