Device Guides

Samsung Galaxy Note 10.1

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Too many applications are open: Close one or more open applications.

List view

Tap the application icon.

Tap and hold the required application.

Tap App info.

Tap Force stop.

Tap OK.

Step 1 of 5

Tap the application icon.

Step 2 of 5

Tap and hold the required application.

Step 3 of 5

Tap App info.

Step 4 of 5

Tap Force stop.

Step 5 of 5

Tap OK.

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