Device Guides

Samsung Galaxy Note 10.1

Change device Change device

My tablet doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Choose message tone.

Possible cause 1:

The message tone has been turned off

Solution:

Choose message tone.

1. Find "Settings"
Tap the menu icon.
Tap Messaging.
Tap the menu icon.
Tap Settings.
2. Turn on notifications
Tap Notifications until the function is turned on.
3. Choose message tone
Tap Select ringtone.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap OK.
4. Return to the home screen
Tap the home icon to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks