Device Guides

Samsung Galaxy Note 10.1

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My tablet doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Choose message tone.

List view

1. 1. Find "Settings"

Tap the menu icon.
Tap Messaging.
Tap the menu icon.
Tap Settings.

2. 2. Turn on notifications

Tap Notifications until the function is turned on.

3. 3. Choose message tone

Tap Select ringtone.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap OK.

4. 4. Return to the home screen

Tap the home icon to return to the home screen.
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