Device Guides

Samsung Galaxy Note 10.1

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

Did this solution solve the problem? Yes No

Possible cause 1:

Your SIM is blocked

Solution:

You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks