Device Guides

Samsung Galaxy Note 10.1

Change device Change device

I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your SIM is blocked: You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks