Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 9:

Fixed dialing is turned on: Turn off fixed dialing.

List view

1. 1. Find "Fixed Dialling Numbers"

Tap the menu icon.
Tap Phone.
Tap the Menu key.
Tap Call settings.
Tap Additional settings.
After a moment the current settings are displayed.
Tap Fixed Dialling Numbers.

2. 2. Turn fixed dialing on or off

Tap Enable FDN or Disable FDN (depending on the current setting).
Key in your PIN2 (default is 0000) and tap OK.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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