Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

Change device Change device

I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

You've turned on manual network selection and are out of range of the selected network: Turn on automatic network selection.

List view

1. 1. Find "Network operators"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.
Tap Connections.
Tap More networks.
Tap Mobile networks.
Tap Network operators.

2. 2. Select option

Your tablet will search for networks within range.
Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Samsung Galaxy Note 10.1 (2014 Edition)

3. 3. 2a - Select network manually

Tap the required network.
Your display will tell you if you've access to the network you've chosen.

4. 4. 2b - Select network automatically

Tap Select automatically.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks