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Samsung Galaxy Note 10.1 (2014 Edition)

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How to
Troubleshoot
Using apps
Specs

I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's no internet connection: Check if you can access the internet by loading a website in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

List view

1. 1. Find "Internet"

Tap Internet.

2. 2. Enter web address

Tap the address bar.
Key in the address of the required website and tap Go.

3. 3. Add current website to your bookmarks

Tap the bookmarks icon.
Tap the add bookmark icon.
Edit the name of the bookmark.
Tap Save.

4. 4. Go to bookmark

Tap the bookmarks icon.
Tap the required bookmark.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.
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