Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Your tablet is out of memory: End all active applications on your tablet and try to open the required app again.

List view

1. 1. End active applications

Tap and hold the Home key.
Tap and hold the required application.
Tap App info.
Tap Force stop.
Tap OK.

2. 2. Return to the home screen

Tap the Home key to return to the home screen.
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