Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

Search in Samsung Galaxy Note 10.1 (2014 Edition)

I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on GPS.

Step 1 of 15

1. Slide your finger down the display starting from the top edge of your tablet.Tap the settings icon.

Step 2 of 15

2. Tap Connections.

Step 3 of 15

3. Tap Location services.

Step 4 of 15

4. Tap Access to my location to turn the function on or off.

Step 5 of 15

5. If you turn on the function:Tap Agree.

Step 6 of 15

6. Tap Use GPS satellites to turn the function on or off.

Step 7 of 15

7. Tap Use wireless networks to turn the function on or off.

Step 8 of 15

8. If you turn on network-based GPS:Tap Agree.

Step 9 of 15

9. Tap the Home key to return to the home screen.

Step 10 of 15

10. Tap the menu icon.

Step 11 of 15

11. Tap Google Settings.

Step 12 of 15

12. Tap Location.

Step 13 of 15

13. Tap Access location to turn the function on or off.

Step 14 of 15

14. Tap OK.

Step 15 of 15

15. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

GPS has been turned off

Solution:

Turn on GPS.

1. Find "Location services"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.

Tap Connections.

Tap Location services.

2. Turn location access on or off

Tap Access to my location to turn the function on or off.

If you turn on the function:
Tap Agree.

3. Turn satellite-based GPS on or off

Tap Use GPS satellites to turn the function on or off.

4. Turn network-based GPS on or off

Tap Use wireless networks to turn the function on or off.

If you turn on network-based GPS:
Tap Agree.

5. Return to the home screen

Tap the Home key to return to the home screen.

6. Find "Location"

Tap the menu icon.

Tap Google Settings.

Tap Location.

7. Turn use of GPS position for Google apps on or off

Tap Access location to turn the function on or off.

Tap OK.

8. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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