Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location services"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.
Tap Connections.
Tap Location services.

2. 2. Turn location access on or off

Tap Access to my location to turn the function on or off.
If you turn on the function:
Tap Agree.

3. 3. Turn satellite-based GPS on or off

Tap Use GPS satellites to turn the function on or off.

4. 4. Turn network-based GPS on or off

Tap Use wireless networks to turn the function on or off.
If you turn on network-based GPS:
Tap Agree.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.

6. 6. Find "Location"

Tap the menu icon.
Tap Google Settings.
Tap Location.

7. 7. Turn use of GPS position for Google apps on or off

Tap Access location to turn the function on or off.
Tap OK.

8. 8. Return to the home screen

Tap the Home key to return to the home screen.
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