Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

The audio file is damaged: Try downloading the audio file again. Then you can transfer the audio file to your tablet.

List view

1. 1. Connect tablet and computer

Connect the data cable to the tablet socket and to your computer's USB port.

2. 2. Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or tablet's file system.
Highlight a file and move or copy it to the required location.
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