Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't install an app

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

You haven't activated a Google account on your tablet: Activate a Google account on your tablet.

List view

1. 1. Find "Google"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.
Tap General.
Tap Add account.
Tap Google.

2. 2. Start activation

Tap Existing.

3. 3. Activate Google account

Key in the username for your Google account.
Tap Password and key in the password for your Google account.
Tap arrow right.
Tap OK.
Follow the instructions on the display to select settings for your Google account.

4. 4. Return to the home screen

Tap the Home key to return to the home screen.
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