Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

No connection to a Wi-Fi network is established: Connect to Wi-Fi network.

List view

1. 1. Find "Connections"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.
Tap Connections.

2. 2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" until the function is turned on.

3. 3. Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Tap the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required.
Tap Connect.

4. 4. Return to the home screen

Tap the Home key to return to the home screen.
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