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Samsung Galaxy Note 10.1 (2014 Edition)

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I can't use my tablet as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set up your tablet as a Wi-Fi Hotspot.

Step 1 of 14

1. Slide your finger down the display starting from the top edge of your tablet.Tap the settings icon.

Step 2 of 14

2. Tap Connections.

Step 3 of 14

3. Tap Tethering and portable hotspot.

Step 4 of 14

4. Tap Portable Wi-Fi hotspot.

Step 5 of 14

5. Tap Configure.

Step 6 of 14

6. Key in the required name for the Wi-Fi Hotspot.Tap the drop down list below "Security".

Step 7 of 14

7. If you don't want to password protect your Hotspot:Tap Open.

Step 8 of 14

8. If you want to password protect your Hotspot:Tap WPA2 PSK.

Step 9 of 14

9. Tap the field below "Password" and key in the required password.

Step 10 of 14

10. Tap Save.

Step 11 of 14

11. Tap the indicator next to "Portable Wi-Fi hotspot" until the function is turned on.

Step 12 of 14

12. If Wi-Fi is turned on:Tap OK to confirm.

Step 13 of 14

13. Do the following on the device which is to connect to your Wi-Fi Hotspot:Turn on Wi-Fi.Find the list of available Wi-Fi networks.Select the network name you keyed in in step 2.Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.When the connection is established, you can access the internet from the other device.

Step 14 of 14

14. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Your tablet hasn't been correctly set up as Wi-Fi Hotspot

Solution:

Set up your tablet as a Wi-Fi Hotspot.

1. Find "Configure"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.

Tap Connections.

Tap Tethering and portable hotspot.

Tap Portable Wi-Fi hotspot.

Tap Configure.

2. Select Wi-Fi Hotspot settings

Key in the required name for the Wi-Fi Hotspot.
Tap the drop down list below "Security".

If you don't want to password protect your Hotspot:
Tap Open.

If you want to password protect your Hotspot:
Tap WPA2 PSK.

Tap the field below "Password" and key in the required password.

Tap Save.

3. Turn on Wi-Fi Hotspot

Tap the indicator next to "Portable Wi-Fi hotspot" until the function is turned on.

If Wi-Fi is turned on:
Tap OK to confirm.

4. Establish connection

Do the following on the device which is to connect to your Wi-Fi Hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.

5. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

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