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Samsung Galaxy Note 10.1 (2014 Edition)

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I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Calls aren't diverted to your voicemail: Divert calls to your voicemail.

List view

1. 1. Find "Voice call"

Tap the menu icon.

Tap Phone.

Tap the Menu key.

Tap Call settings.

Tap Additional settings.
After a moment the current settings are displayed.

Tap Call forwarding.

Tap Voice call.

2. 2. Select divert type

The current settings will be displayed.

Tap one of the following options:
Always forward

Forward when busy

Forward when unanswered

Forward when unreachable

3. 3. Divert calls to voicemail

Key in +61411000321 and tap Enable.

4. 4. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 14

Tap the menu icon.

Step 2 of 14

Tap Phone.

Step 3 of 14

Tap the Menu key.

Step 4 of 14

Tap Call settings.

Step 5 of 14

Tap Additional settings.After a moment the current settings are displayed.

Step 6 of 14

Tap Call forwarding.

Step 7 of 14

Tap Voice call.

Step 8 of 14

The current settings will be displayed.

Step 9 of 14

Tap one of the following options:Always forward

Step 10 of 14

Forward when busy

Step 11 of 14

Forward when unanswered

Step 12 of 14

Forward when unreachable

Step 13 of 14

Key in +61411000321 and tap Enable.

Step 14 of 14

Tap the Home key to return to the home screen.

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