Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off Wi-Fi.

Step 1 of 2

1. Slide your finger down the display starting from the top edge of your tablet.Tap Wi-Fi to turn the function on or off.

Step 2 of 2

2. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Wi-Fi is turned on

Solution:

Turn off Wi-Fi.

1. Turn Wi-Fi on or off

Slide your finger down the display starting from the top edge of your tablet.
Tap Wi-Fi to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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