Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Choose message tone.

List view

Tap the menu icon.

Tap Messages.

Tap the Menu key.

Tap Settings.

Tap Notifications until the function is turned on.

Tap Select ringtone.

Tap the different message tones to listen to them.

Once you've found a message tone you like, tap OK.

Tap the Home key to return to the home screen.

Step 1 of 9

Tap the menu icon.

Step 2 of 9

Tap Messages.

Step 3 of 9

Tap the Menu key.

Step 4 of 9

Tap Settings.

Step 5 of 9

Tap Notifications until the function is turned on.

Step 6 of 9

Tap Select ringtone.

Step 7 of 9

Tap the different message tones to listen to them.

Step 8 of 9

Once you've found a message tone you like, tap OK.

Step 9 of 9

Tap the Home key to return to the home screen.

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