Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your tablet is locked to Optus: To use a SIM from another service provider, you'll need to contact customer service to unlock your tablet. To unlock your tablet, certain conditions need to be met, this may not be free of charge.

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