Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to write and send an SMS.

Possible cause 1:

The SMS isn't written correctly

Solution:

See how to write and send an SMS.

Create new SMS
Tap the message icon.
Tap the new message icon.
Select recipient
Tap Enter recipients and key in the first letters of the recipient's name.
Tap the required contact.
Write text
Tap the text input field and write the text for your SMS.
See how to write text.
Send SMS
Tap the send icon when you've finished your SMS.
Return to the home screen
Tap the Home key to return to the home screen.

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