Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 2:

Sending of text messages isn't activated on your service

Solution:

Restart your mobile phone.

Restart your mobile phone
Tap and hold On/Off.
At the same time, tap the Volume key until your mobile phone is restarted.

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