Device Guides

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Change memory for saving pictures.

Possible cause 1:

The pictures are saved in the wrong memory


Change memory for saving pictures.

Turn on the camera
Tap the main menu icon.
Tap Camera.
Turn flash on or off
Tap the settings icon.
Tap the flash icon to turn the function on or off.
Select resolution
Tap the resolution icon.
Tap the required setting.
Turn geotagging on or off
Tap Location tags to turn the function on or off.
Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the camera icon to take a picture.
Return to the home screen
Tap the Home key to return to the home screen.

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