Device Guides
I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Wi-Fi is turned off: Turn on Wi-Fi.
List view
1. Find "Wi-Fi"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Wi-Fi.
2. Turn Wi-Fi on or off
Tap the indicator next to "Wi-Fi" to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.