Device Guides

Search in Samsung Galaxy J1
I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Turn on Wi-Fi.

Step 1 of 5
1. Slide your finger downwards starting from the top of the screen.

Step 2 of 5
2. Tap the settings icon.

Step 3 of 5
3. Tap Wi-Fi.

Step 4 of 5
4. Tap the indicator next to "Wi-Fi" to turn the function on or off.

Step 5 of 5
5. Tap the Home key to return to the home screen.
Possible cause 1:
Wi-Fi is turned off
Solution:
Find "Wi-Fi"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Wi-Fi.
Turn Wi-Fi on or off
Tap the indicator next to "Wi-Fi" to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.