Device Guides

Samsung Galaxy J1

Android 4.4.4

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Wi-Fi.

Step 1 of 5

1. Slide your finger downwards starting from the top of the screen.

Step 2 of 5

2. Tap the settings icon.

Step 3 of 5

3. Tap Wi-Fi.

Step 4 of 5

4. Tap the indicator next to "Wi-Fi" to turn the function on or off.

Step 5 of 5

5. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Wi-Fi is turned off

Solution:

Find "Wi-Fi"

Slide your finger downwards starting from the top of the screen.

Tap the settings icon.

Tap Wi-Fi.

Turn Wi-Fi on or off

Tap the indicator next to "Wi-Fi" to turn the function on or off.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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