Device Guides


I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Wi-Fi is turned off: Turn on Wi-Fi.

List view

1. Find "Wi-Fi"

Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Wi-Fi.

2. Turn Wi-Fi on or off

Tap the indicator next to "Wi-Fi" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.
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