Device Guides


I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy J1
Samsung Galaxy J1

We found 2 possible causes:

  1. Incoming calls aren't diverted to your voicemail
  2. Your voicemail hasn't been activated
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks