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I can't listen to my voice messages
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Save the voicemail number or call 321 to listen to your voice messages.

Step 1 of 8
1. Tap the phone icon.

Step 2 of 8
2. Tap the menu icon.

Step 3 of 8
3. Tap Settings.

Step 4 of 8
4. Tap Call.

Step 5 of 8
5. Tap Voicemail settings.

Step 6 of 8
6. Tap Voicemail number.

+61411000321
Step 7 of 8
7. Key in +61411000321 and tap OK.

Step 8 of 8
8. Tap the Home key to return to the home screen.
Possible cause 1:
The voicemail number is not saved in your mobile phone
Solution:
Save the voicemail number or call 321 to listen to your voice messages.
Find "Voicemail number"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Call.
Tap Voicemail settings.
Tap Voicemail number.
Save voicemail number
Key in +61411000321 and tap OK.
Return to the home screen
Tap the Home key to return to the home screen.