Device Guides

No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Silent mode is turned on: Turn off silent mode.

List view

1. Turn silent mode on or off

Tap and hold On/Off until a pop-up menu is displayed.
Tap Mute to turn on silent mode.
Tap Sound to turn off silent mode.
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