Device Guides
My mobile phone uses a large amount of mobile data
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Notifications are turned on: Turn notifications on or off.
List view
1. Find "Notifications"
Slide two fingers downwards starting from the top the screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-ba8fe847-7002-4336-9120-a2616927c3ca.png?width=204&height=454)
Tap the settings icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-c1d3dfac-a61d-4197-84ae-44d0ed1a1757.png?width=204&height=454)
Tap Notifications.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-5ca7f918-cf74-42cc-8528-2bc3741a7567.png?width=204&height=454)
2. Turn notifications on or off
Tap See all.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-3b6af6c0-102c-4a99-be1d-551d30bef91c.png?width=204&height=454)
Tap the drop down list.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-3dc9f2b6-4ded-4be9-8f19-aeb720c8cf6b.png?width=204&height=454)
Tap All.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f6f42db6-b6f7-4507-a781-ea583a9979c0.png?width=204&height=454)
Tap the indicators next to the required apps to turn the function on or off.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-82f33d3e-9bf3-4ef1-af22-e8d180cbd1b0.png?width=204&height=454)
3. Return to the home screen
Tap the Home key to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-3b6af6c0-102c-4a99-be1d-551d30bef91c.png?width=204&height=454)