Device Guides
Samsung Galaxy A51
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I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Missed calls are diverted too fast: Set divert delay.
List view
1. Find "Voice call"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Supplementary services.
Tap Call forwarding below the required SIM.
Tap Voice call.
2. Divert calls to your voicemail
Tap the required divert type.
Key in +61411000321 and tap Enable.
+61411000321
If you divert missed calls, you need to select a delay for the divert. Tap the required delay and follow the instructions on the screen to select a delay for the divert.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 10
Tap the phone icon.
Step 2 of 10
Tap the menu icon.
Step 3 of 10
Tap Settings.
Step 4 of 10
Tap Supplementary services.
Step 5 of 10
Tap Call forwarding below the required SIM.
Step 6 of 10
Tap Voice call.
Step 7 of 10
Tap the required divert type.
+61411000321
Step 8 of 10
Key in +61411000321 and tap Enable.
Step 9 of 10
If you divert missed calls, you need to select a delay for the divert. Tap the required delay and follow the instructions on the screen to select a delay for the divert.
Step 10 of 10
Tap the Home key to return to the home screen.
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