Device Guides


No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy A51
Samsung Galaxy A51

Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the ringtone.


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