Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The SMS isn't written correctly: See how to write and send an SMS.

List view

1. Create new SMS

Tap the message icon.
Tap the new message icon.

2. Select recipient

Tap the search field and key in the first letters of the recipient's name.
Tap the required contact.

3. Write text

Tap the text input field and write the text for your SMS.

4. Send SMS

Tap the send icon next to the required SIM when you've finished your SMS.

5. Return to the home screen

Tap the Home key to return to the home screen.
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