Device Guides
Samsung Galaxy A50
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No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Silent mode is turned on: Turn off silent mode.
List view
1. Turn silent mode on or off
Slide two fingers downwards starting from the top the screen.
Tap the sound mode icon the necessary number of times to turn silent mode on or off.
2. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 3
Slide two fingers downwards starting from the top the screen.
Step 2 of 3
Tap the sound mode icon the necessary number of times to turn silent mode on or off.
Step 3 of 3
Tap the Home key to return to the home screen.
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