Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Temporary data takes up too much memory: Delete temporary data

List view

1. Find "Apps"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps.

2. Delete temporary data

Tap the required app.
Tap Storage.
Tap Clear cache.

3. Return to the home screen

Tap the Home key to return to the home screen.
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