Device Guides

Samsung Galaxy A5

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I can't use tethering on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your computer and phone haven't been set up for tethering correctly: Set up your mobile phone and computer for tethering.

List view

1. 1. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

2. 2. Turn on tethering

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap Tethering and Mobile hotspot.
Tap USB tethering until the function is turned on.

3. 3. Establish connection

An internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the internet from your computer.
Samsung Galaxy A5
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