Device Guides

Samsung Galaxy A5 (2017)

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on Wi-Fi.

Possible cause 1:

Wi-Fi is turned off

Solution:

Turn on Wi-Fi.

Turn Wi-Fi on or off
Slide two fingers downwards starting from the top the screen.
Tap the Wi-Fi icon to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.

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