Device Guides
Samsung Galaxy A5 (2017)
I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Missed calls are diverted too fast: Set divert delay.
List view
1. Find "Voice call"
Tap Phone.
Tap the menu icon.
Tap Settings.
Tap More settings.
Tap Call forwarding.
Tap Voice call.
2. Divert calls to your voicemail
Tap the required divert type.
Key in +61411000321 and tap ENABLE.
+61411000321
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 9
Tap Phone.
Step 2 of 9
Tap the menu icon.
Step 3 of 9
Tap Settings.
Step 4 of 9
Tap More settings.
Step 5 of 9
Tap Call forwarding.
Step 6 of 9
Tap Voice call.
Step 7 of 9
Tap the required divert type.
+61411000321
Step 8 of 9
Key in +61411000321 and tap ENABLE.
Step 9 of 9
Tap the Home key to return to the home screen.
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