Device Guides

Samsung Galaxy A5 (2017)

Change device

Android 6.0

Change device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 7:

Your mobile phone is overloaded for unknown reasons: Restart your mobile phone.

List view

Tap and hold On/Off.

At the same time, tap and hold the Bottom volume key until your mobile phone is restarted.

See how to turn on your mobile phone.

Step 1 of 2

Tap and hold On/Off.

Step 2 of 2

At the same time, tap and hold the Bottom volume key until your mobile phone is restarted.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks